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Member Articles


The Dangers of Fake Reviews: Service Seeking Fined for its ‘Fast Feedback’ Review System

On 22 July 2020, online jobs platform Service Seeking was fined $600,000 for allowing businesses to publish reviews about their own work which falsely represented that those reviews were written by customers. This amount ...

ACCC’s Approaches to Enforcement During COVID-19

Authors: Tom Griffith, Rachel Chalmers COVID-19’s impact on law and regulation continues to evolve. Regulators, such as the ACCC, have had to continually adapt their approaches. However, in some situations we are seei ...

CMA Crack Down on Consumer Rights in the UK During the COVID-19 Pandemic

Somewhat unsurprisingly, the current climate has seen the Competition and Markets Authority (CMA) receive increasing numbers of complaints from consumers in relation to cancellations and refunds within contractual relati ...

Resistance to the Price Surge: ACCC Releases Guidelines to Assist Market Participants in Compliance with New Laws Aimed at Protecting Consumers from Excessive Energy Prices

20/05/2020 Authors: Kathryn Walker, Martin Lovell New laws creating electricity sector-specific prohibitions on certain conduct in electricity markets will come into effect 10 June 2020. Following its inquiry in ...

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