Due to a commitment of helping clients reach their maximum potential, local certified public accounting and management consulting firm Zinner & Co. LLP (Ohio, USA) has been selected as a 2013 World Class Customer Service Awards Honoree by Smart Business.
The World Class Customer Service program serves to raise awareness of the importance of customer service in the business world, recognize organizations that demonstrate exceptional customer service and share best practices in customer service from those that do it best within the 14-county region of Northeast Ohio.
Zinner & Co. exemplifies top-notch customer service by making it a point to know each of their clients not only on a business level, but on a personal level as well, so that every decision is made on a holistic basis that benefits the business, the business owner and his or her family. This service brand is reinforced by the firm's motto: "Your Success is Our Business."
The firm also extends its customer service philosophy beyond the walls of the business through a dedication to reaching out a hand to the community and those in need. Zinner & Co. encourages its staff members to get involved in those organizations that are important to them and to serve on those organizations"™ boards, where they can fine-tune their leadership and networking skills while serving the community. Zinner & Co. also provides its customers with additional service and access to accounting and legal professionals around the world, through its membership in TIAG (The International Accounting Group).
"We are proud to have Zinner as a key member of the TIAG alliance," said Robert Sattin, president of TIAG. "This award confirms what we at TIAG have known since they joined our organization. They are a world-class firm that provides sophisticated and excellent service to its clients and our other members around the world."
This marks the second year in a row Zinner & Co. impressed an elite judging panel that then chose the firm as an overall Honoree. Zinner & Co. will also have the opportunity to win category-specific awards that include Best Training Systems, Best Experience, Best Service Brand Promise and World-Class Leadership at the World Class Customer Service Awards banquet in June.
